Monday 7 July 2014

Honeywell Hiring Freshers & Experienced Graduates for "Technical Support Associate" Roles | Apply Now

Honeywell Hiring Freshers & Experienced Graduates for "Technical Support Associate" Roles | Apply Now

Company Name : Honeywell                                              
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Company Profile : Honeywell is a Fortune 100 company that invents and manufactures technologies to address some of the world’s toughest challenges linked to global macrotrends such as energy efficiency, clean energy generation, safety and security, globalization and customer productivity. With approximately 132,000 employees worldwide, including more than 22,000 HR Ops Specialist - Data Admins and scientists, we have an unrelenting focus on performance, quality, delivery, value and technology.

Designation : Technical Support Associate

Experience: 0 - 1 Yrs [ Freshers / experienced ]

Qualification:  BE/B.Tech, B.Sc

Location: Gurgaon

Salary : Best In Industry

Job Details:
Responsible for answering Tier 1 calls to support end customers resolve product related issues to the best of their satisfaction.
Meet all the targets laid down as client requirements under all circumstances – Schedule Adherence, Service Level, VoC, AHT, Calls per Rep, Call quality.
Have an individual development plan to improve skill set to Tech Support Specialist responsibilities.
Seek feedback from immediate supervisors via 1-O-1 or metrics discussion
Seek knowledge sharing sessions with HD/SA for self improvement
Work closely with immediate supervisor for all performance, learning and development aspects.

Candidate should possess Engineering (preferred) / Science graduates with at least one year work experience on the Security Products Installation (Video, Access & Intrusion).
Responsible for answering Tier 1 calls to support end customers resolve product related issues to the best of their satisfaction.
Meet all the targets laid down as client requirements under all circumstances – Schedule Adherence, Service Level, VoC, AHT, Calls per Rep, Call quality.
Have an individual development plan to improve skill set to Tech Support Specialist responsibilities.
Seek feedback from immediate supervisors via 1-O-1 or metrics discussion
Seek knowledge sharing sessions with HD/SA for self improvement
Work closely with immediate supervisor for all performance, learning and development aspects.

Apply Mode : Online

Apply : Click Here

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