Company Name : Dell
Company Profile : Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.
Designation : Technical Support
Experience: 0 to 4 yrs [ Freshers / experienced ]
Qualification: Any Graduates
Location: Gurgaon
Salary : Best In Industry
Job Details:
Candidates Should be open to work in rotational / night shifts in a 24×7 environment.
Candidates Should have excellent communication skills in English.
Candidates must be a Minimum Graduate in any stream. (10+2+3)
Any Undergraduate with at least 6 months of international call center /18 months of domestic call center / 24 months of any other work experience.
Troubleshooting of Dell laptops. Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products.
-Diagnosis & resolving of the hardware problems and troubleshooting..
-Verifies warranty entitlement and determines appropriate action.
-Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
-Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services
Apply Mode : Online
Apply : walkin
walkin details and venue :
Walkin Date : 23rd July to 25th July 2014
Walkin Time : 11.00 am to 3.00 pm
Walkin Address :
Vipul Tech Square,
Opposite Central Park,
Sector Road, Sector-43,
Gurgaon – 122002, Haryana
Company Profile : Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.
Designation : Technical Support
Experience: 0 to 4 yrs [ Freshers / experienced ]
Qualification: Any Graduates
Location: Gurgaon
Salary : Best In Industry
Job Details:
Candidates Should be open to work in rotational / night shifts in a 24×7 environment.
Candidates Should have excellent communication skills in English.
Candidates must be a Minimum Graduate in any stream. (10+2+3)
Any Undergraduate with at least 6 months of international call center /18 months of domestic call center / 24 months of any other work experience.
Troubleshooting of Dell laptops. Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products.
-Diagnosis & resolving of the hardware problems and troubleshooting..
-Verifies warranty entitlement and determines appropriate action.
-Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
-Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services
Apply Mode : Online
Apply : walkin
walkin details and venue :
Walkin Date : 23rd July to 25th July 2014
Walkin Time : 11.00 am to 3.00 pm
Walkin Address :
Vipul Tech Square,
Opposite Central Park,
Sector Road, Sector-43,
Gurgaon – 122002, Haryana
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