Company Name: Accenture
Company Profile : Accenture is a global management consulting, technology services and outsourcing company, with approximately 261,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments.
Designation : Associate - IT operations Level - 3
Qualification: B.Sc, BCA , NON-Science Graduates and Diploma
Experience : 2013 2014 Freshers
Location: Bangalore (majority), Kokatta & Pune
Salary : Best In Industry
Job Details :
Candidates should posess B.Sc, BCA , NON-Science graduates and Diploma from 2013 & 2014 Batch. Familiarity with IT Systems. Ability to be flexible and work analytically in a problem-solving environment
Good communication (written and oral) and interpersonal skills
Good Voice & Accent
Candidateshave ability to resolve technical issues and escalate issues when appropriate
Candidates should have good Attitude and willingness to learn
Okay to work in 24×7 shifts.
Attains a minimum of 80.0% of working hours monthly in an available state while logged
into the telephone CCVMS/ CCCI queue; must log in promptly at designated work hours.
Receives and logs customer problem/request/issues and ensures proper documentation.
Performs initial level of problem identification and attempts to resolve when appropriate;
otherwise, documents all troubleshooting efforts in problem ticket and makes prompt
notification to responsible party for resolution in order to minimize the amount of time
taken to resolve customer issues.
Assists with monitoring and tracking incidents to ensure resolution occurs within the
customer Service Level Agreement.
Performs incident notification and escalation to ensure problems/request/issues are
communicated effectively and receiving proper management attention.
Performs follow up on all incidents with customer to ensure customer satisfaction.
Slection PROCESS:
Group discussion, Voice & Accent round, Aptitude test, HR Interview
Joining will be in the month of August
Apply Mode: Offcampus
Details and venue :
Date : 7th July 2014
Venue :
Chandigarh Group of Colleges.,
Landran- Mohali
Company Profile : Accenture is a global management consulting, technology services and outsourcing company, with approximately 261,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments.
Designation : Associate - IT operations Level - 3
Qualification: B.Sc, BCA , NON-Science Graduates and Diploma
Experience : 2013 2014 Freshers
Location: Bangalore (majority), Kokatta & Pune
Salary : Best In Industry
Job Details :
Candidates should posess B.Sc, BCA , NON-Science graduates and Diploma from 2013 & 2014 Batch. Familiarity with IT Systems. Ability to be flexible and work analytically in a problem-solving environment
Good communication (written and oral) and interpersonal skills
Good Voice & Accent
Candidateshave ability to resolve technical issues and escalate issues when appropriate
Candidates should have good Attitude and willingness to learn
Okay to work in 24×7 shifts.
Attains a minimum of 80.0% of working hours monthly in an available state while logged
into the telephone CCVMS/ CCCI queue; must log in promptly at designated work hours.
Receives and logs customer problem/request/issues and ensures proper documentation.
Performs initial level of problem identification and attempts to resolve when appropriate;
otherwise, documents all troubleshooting efforts in problem ticket and makes prompt
notification to responsible party for resolution in order to minimize the amount of time
taken to resolve customer issues.
Assists with monitoring and tracking incidents to ensure resolution occurs within the
customer Service Level Agreement.
Performs incident notification and escalation to ensure problems/request/issues are
communicated effectively and receiving proper management attention.
Performs follow up on all incidents with customer to ensure customer satisfaction.
Slection PROCESS:
Group discussion, Voice & Accent round, Aptitude test, HR Interview
Joining will be in the month of August
Apply Mode: Offcampus
Details and venue :
Date : 7th July 2014
Venue :
Chandigarh Group of Colleges.,
Landran- Mohali
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